Des Moines Concrete Contractor | Residential & Commercial Flatwork – Colin Concrete Des Moines

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Terms & Conditions

TERMS & CONDITIONS

(Updated for 2025)

1. Scope of Work

All concrete work will be performed according to the written estimate provided to the customer. The estimate outlines the specific materials, dimensions, processes, and deliverables included. Any item not listed in the estimate is not included in the contracted scope.

2. Deposit & Payment Terms

  1. A 50% deposit is required to schedule the project and secure labor and materials.

  2. The remaining 50% balance is due immediately upon project completion and prior to removal of equipment from the job site.

  3. Payments may be made by credit card, ACH, or other approved methods.

  4. Failure to pay the final balance within the terms may result in:

    • Late fees

    • Interest charges

    • Work stoppage

    • Lien filings

    • Collections

  5. Deposit is non-refundable once materials are ordered or work scheduling is finalized.

3. Change Orders

Any changes requested by the customer after the estimate is approved—such as size adjustments, materials, added features, or additional labor—must be documented via a written Change Order.
Change Orders may result in additional charges and revised scheduling.

4. Site Access & Preparation

The customer is responsible for ensuring proper access to the job site on the scheduled date, including:

  • Removal of vehicles, furniture, debris, or obstacles

  • Unlocking gates

  • Clearing work areas

  • Ensuring utilities are marked (Iowa One Call 811)

Delays caused by incomplete site preparation may result in rescheduling and project completion delay.

5. Weather & Scheduling

Concrete work is weather-dependent. Start dates may shift due to:

  • Rain

  • Snow

  • Extreme temperatures

  • High humidity

  • Ground saturation

Colin Concrete Des Moines will notify customers of any schedule adjustments. Weather delays do not void the contract.

6. Unforeseen Conditions

The estimate is based on visible site conditions. Additional charges may apply if hidden or unforeseen conditions arise, including but not limited to:

  • Soft or unstable subgrade

  • Drainage issues

  • Tree roots

  • Rock or debris

  • Underground utilities

  • Incorrect elevations

These will be communicated to the customer before continuing.

7. Workmanship & Warranty

Colin Concrete Des Moines provides a workmanship warranty covering installation defects under normal use.

The warranty does not cover:

  • Hairline cracking (normal in concrete)

  • Damage caused by de-icing salts

  • Soil movement or settling

  • Weather-related expansion/contraction

  • Heavy equipment damage

  • Customer misuse or neglect

Warranty is voided if third parties alter the concrete after installation.

8. Property Damage & Liability

Reasonable care will be taken to avoid damage to lawns, driveways, landscaping, sprinklers, or surrounding property.
However, the customer acknowledges that equipment access may require crossing lawns or landscaped areas.

Colin Concrete Des Moines is not responsible for:

  • Pre-existing damage

  • Underground lines not marked

  • Damage caused by required equipment access

9. Automated Messages, Notifications & Communication Consent

By submitting a form, scheduling an estimate, approving a proposal, or providing your contact information, you consent to receive:

  • Appointment confirmations

  • Estimate reminders

  • Proposal reminders

  • Payment reminders

  • Job status notifications

  • Review requests

  • Project updates

  • Customer service follow-ups

Communication may occur through:

✔ SMS/text message
✔ Email
✔ Automated voice alerts
✔ Automated pipeline notifications
✔ Appointment reminders

You may opt out at any time by replying STOP to SMS messages or using the unsubscribe link in emails.

Consent to automated messages is not a condition of purchase and complies with TCPA, FCC, and GoHighLevel standards.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  • If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to Info@colinconcretedesmoines.com.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

  • For privacy-related inquiries, please refer to our privacy policy: Our Privacy Policy.

10. Cancellation Policy

If the customer cancels the project after paying the deposit, the deposit may be withheld to cover labor, scheduling, and material costs already allocated or expended.

11. Completion & Final Payment

A job is considered complete when:

  • The agreed-upon scope is fulfilled

  • Final finishing is complete

  • Equipment is ready for removal

  • Concrete is curing

Final payment is due immediately upon completion.

 

12. Acceptance of Terms

Approval of the estimate, payment of the deposit, or digital signature constitutes acceptance of these Terms & Conditions.